Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Fair Go Casino Australia, we believe that online gaming should be enjoyed as a form of entertainment only. It should never be viewed as a way to earn money or solve financial problems. Set a budget you can afford to lose, enjoy responsibly, and always prioritise your wellbeing over potential winnings.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your state/territory) to use our services. We are committed to preventing underage gambling. If you are under the legal age, please do not attempt to access our platform.
Warning Signs of Problem Gambling
If you recognise any of the following signs, you may be developing a gambling problem:
- Chasing losses by gambling more to recover money lost
- Hiding your gambling activity or lying about the time and money spent
- Gambling to escape problems, stress, or negative emotions
- Neglecting family, work, or social responsibilities due to gambling
- Increasing the amount of money or time spent gambling
- Feeling anxious or irritable when unable to gamble
- Borrowing money to fund gambling activities
- Continuing to gamble despite experiencing negative consequences
- Unsuccessful attempts to cut down or stop gambling
- Using gambling as a primary source of income or financial solution
Self-Help Tools & Responsible Gaming Features
We offer a range of tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Cap the maximum amount you are willing to lose during a gaming session
- Reality Checks: Receive periodic reminders during play to help you stay aware of time and money spent
- Session Time Limits: Set automatic session timeouts to encourage breaks
- Self-Exclusion: Temporarily or permanently exclude yourself from our platform if you feel your gambling is becoming problematic
To access these tools, visit your account settings or contact our customer support team.
Support Organisations & Resources
If you or someone you know needs help, these organisations provide free, confidential support:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free counselling and support services for Australians affected by gambling
- Lifeline Australia: 13 11 14 — Crisis support and counselling (24/7)
- Beyond Blue: 1300 224 636 — Mental health support
International Resources
- GamCare (UK): www.gamcare.org.uk — Support and information about problem gambling
- GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme for online gambling
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org — 1-800-522-4700
- Bundeszentrale für gesundheitliche Aufklärung (Germany): Information and support resources for problem gambling prevention
Need Help?
If you believe you have a gambling problem or are concerned about your gambling habits, please seek help immediately. There is no shame in reaching out — support is available and recovery is possible.
Contact Gambling Help Online now: www.gamblinghelponline.org.au or call for local support services in your state.
Alternatively, speak to our customer support team about accessing self-exclusion tools or other responsible gaming features on our platform.
Responsible gaming is everyone's responsibility. Fair Go Casino Australia is committed to providing a safe and enjoyable environment for all players.